Privacy Policy

Your trust matters to us. Learn how we protect and handle your personal data.

Last Updated: April 2026

Overview

At Neli Arabi, we are committed to preserving the trust and confidence of our visitors to our website. This Privacy Policy details what information we collect about you, how we use it, and your rights in respect of this data. We understand the importance of safeguarding the personal information you provide to us and adhere strictly to data protection policies in accordance with German and EU regulations.

Information We Collect

During your interactions with us through our website, we may collect certain personal information necessary for us to provide our services. This includes identifiers such as your name, email address, postal address, and phone number when you make a purchase or register an account. Additionally, to enhance your browsing experience on our website, we use cookies and similar technologies to gather usage data including your IP address.

Use of Collected Information

The personal information we collect is utilized primarily to complete transactions, maintain customer service operations, and improve our service offerings. We ensure that your data is processed lawfully and transparently at all times. Your email address may be used to send you updates about our latest collections or exclusive events if you have consented to receive such communications.

Third-Party Disclosure

Neli Arabi does not sell or rent your personal information to third parties. However, we may share data with trusted partners who assist us in operating our website, conducting our business, or servicing you. These partners are required to keep your data confidential and agree to regulations consistent with the aims of Neli Arabi's privacy commitments.

Data Security and Retention

We place great importance on securing your personal data and employ various security measures to prevent unauthorized access. Our retention procedures ensure that your personal information is kept only for as long as necessary for fulfilling the purposes for which it was collected unless a longer retention period is mandated by law.

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure (right to be forgotten)
  • The right to restrict processing of your data
  • The right to data portability
  • The right to object to processing

Contact Us

If you have any concerns about how we handle your personal data or wish to exercise any of your legal rights in regards to your data such as access or deletion requests under GDPR, feel free to contact us directly. Our dedicated privacy team will respond within the legally required timeframe.

[email protected]
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